Businesses have the right to refuse service, but there are limits

Businesses have the right Romanbusiness.com to refuse service to anyone, but there are limits to this right. Businesses cannot refuse service to customers based on protected classes, such as race, color, religion, sex, national origin, age, disability, or genetic information. Businesses also cannot refuse service to customers based on their sexual orientation or gender identity.

In addition, businesses cannot refuse service to customers who are disruptive or who are violating the business’s policies. For example, a business can refuse service to a customer who is drunk or who is causing a disturbance.

If a business refuses service to a customer in violation of the law, the customer may be able to file a discrimination lawsuit against the business.

Here are some examples of when a business can refuse service:

A customer is disruptive or is causing a disturbance.
A customer is violating the business’s policies, such as the dress code.
A customer is not wearing a mask or providing proof of vaccination, as required by law.
A customer is intoxicated or under the influence of drugs.
A customer is threatening the health or safety of employees or other customers.

Here are some examples of when a business cannot refuse service:

A customer is a member of a protected class, such as race, color, religion, sex, national origin, age, disability, sexual orientation, or gender identity.
A customer is pregnant.
A customer is a veteran.
A customer is wearing religious clothing.
A customer is using a service animal.

If you are a business owner, it is important to be aware of your rights and responsibilities when it comes to refusing service. You should consult with an attorney to get specific advice for your business.